FAQs

Frequently Asked Questions

Your guide to ActivaWell products, orders, and more.

About ActivaWell Supplements

What are ActivaWell supplements?

ActivaWell supplements are formulated to support overall wellness, including skin, hair, nails, joints, and digestion. We use premium ingredients backed by nutritional science.

Are they safe for everyone?

Our supplements are safe for most adults, but we recommend consulting your healthcare provider before starting any new supplement routine.

Can children take ActivaWell products?

Our products are intended for adult use. Please speak with a pediatrician before offering supplements to children.

Ordering & Shipping

How long does shipping take?

Processing takes 1–2 business days. Shipping typically takes 3–7 business days depending on your location. Orders may ship from Europe, the U.S., or Asia.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, and other secure payment methods at checkout.

Do you ship internationally?

Yes, ActivaWell ships to most international locations. Shipping rates and delivery times vary based on country.

Returns & Refunds

What is your return policy?

Due to the nature of our supplement products, we do not accept returns or exchanges. All sales are final.

What if I receive a damaged or incorrect order?

Please contact our support team at support@activawell.com within 7 days of receiving your order. Include your order number and a photo of the issue.

Product Usage

How should I store the supplements?

Keep them in a cool, dry place away from direct sunlight to preserve freshness and potency.

Are your products vegan or gluten-free?

Some products are vegan and/or gluten-free. Please refer to each product’s details page for exact ingredient and dietary information.

Still have questions?

Email us at support@activawell.com and we’ll be happy to help!